In a perfect world we would always know – and have agreed – the next step with a prospective client. However, hands up, I don’t live in that perfect world and I suspect many of you don’t either! For various reasons sales conversations can stall. It may be that we took our foot off the … Continue reading How to reconnect with prospects
There is a lot being said about the doom and gloom of January. People are lamenting the gaping emptiness without Christmas celebrations, the pressure to give up alcohol or indeed anything else you enjoy and the sheer darkness of the mornings. But I’m a big fan of January! I love how uncluttered it is. Family … Continue reading January is a great month!
It’s all too tempting to think that the biggest opportunity for improving your business is to get more customers. It might be the right decision – but not necessarily. So how do you know? Take the example of a general car repair garage which has seen a steady decline in sales. A typical, instinctive response … Continue reading How to identify your biggest business improvement opportunities
Nearly everyone is guilty of at least one of two time-management pitfalls: Under-estimating how long it will take to complete a task. Over-estimating how much time you have. I count myself amongst the many. Symptoms include a ‘to-do-list’ with the same tasks appearing week after week after month, and regularly lamenting, ‘Why on earth am … Continue reading Why 4 Week Planning is Worth the Time
It’s all too tempting to think that the biggest opportunity for improving your business is to get more customers. It might be the right decision – but not necessarily. So how do you know? Let’s take an example. Your business is a general car repair garage which has seen a steady decline in sales. A … Continue reading Why marketing might not be the right answer
There are traditionally two reasons why you would want to write a business plan: The first, to satisfy potential investors or future business partners that you have a well thought out proposition The second, to create a roadmap to achieve that success. While the first reason is externally focused, I think that the second reason, … Continue reading 7 Ways To Make Your Business Plan Work
Last week I was a coach on a Global Business Partnering programme with a group of senior finance people. How is that relevant, you’re wondering? What struck me most, and it’s not exclusive to this organisation at all, is that the higher up the tree you go the less able you feel to lay bare … Continue reading The power of what you don’t know
What would you change, if you could, in your business? I hear the same themes voiced by the owners of growing SMEs – and not just in certain sectors. Broadly they sound like this: How do we get our staff to feel the same about the business as we do? How can we get people … Continue reading 5 Ways To Change Your Business
We may not normally think of vital signs when reviewing and planning our business but what if we did? What would we notice and would it be useful? Here are a few for each of the key business areas. Do any of these ring true for you? Finance Margins are so tight that any unexpected cost … Continue reading Know your vital signs
This has got to be one of the most commonplace challenges for small businesses. Their favourite and best clients use them because they trust them – the person behind the business. However, in order to grow – or to even take a short holiday – they need to be able to say, ‘It won’t necessarily … Continue reading How to scale up when your business is just you!